Privacy Policy
Effective Date: June 2, 2026
Pleasanton Valley Dental (“Pleasanton Valley Dental,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and individuals who communicate with our practice through online forms, email, and text messaging. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related communications.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Introduction
Pleasanton Valley Dental operates a dental practice in Pleasanton, California. This Privacy Policy applies to information collected through our website, including appointment request forms, contact forms, email communications, SMS communications, and related online services.
This Privacy Policy applies only to information collected through our website and does not govern information collected during the provision of dental care or through other offline interactions with our practice.
2. Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
* Name
* Email address
* Telephone number
* Information you choose to include in appointment requests, contact forms, or email communications
We collect this information when you:
* Submit an appointment request
* Complete a contact form
* Subscribe to receive newsletters or promotional communications
* Contact our office through the website
Please do not submit medical records, treatment information, insurance information, Social Security numbers, or other sensitive health information through website forms unless specifically requested through a secure method.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard website technologies, including:
* IP address
* Browser type and version
* Device information
* Operating system
* Referring website addresses
* Pages viewed
* Time spent on pages
* Date and time of visits
* Website usage and interaction data
This information helps us understand how visitors use our website and improve its functionality and performance.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.
Cookies are small text files stored on your device that allow websites to recognize your browser and remember certain information.
We may use cookies for purposes including:
* Website operation and functionality
* Performance monitoring
* Analytics and reporting
* User experience improvements
Most web browsers allow users to manage cookie preferences through browser settings. Disabling cookies may affect certain website features and functionality.
5. How We Use Information
We may use collected information to:
* Respond to inquiries and requests
* Schedule and manage appointment requests
* Communicate regarding appointments and office services
* Send appointment reminders
* Provide customer service and support
* Deliver newsletters and promotional communications when consent has been provided
* Improve website functionality and user experience
* Monitor website performance and usage
* Protect the security and integrity of our website
* Comply with applicable legal obligations
6. Email and SMS Communications
If you provide your contact information, we may communicate with you by email or text message regarding:
* Appointment confirmations
* Appointment reminders
* Scheduling updates
* Practice-related communications
Individuals who opt in may also receive newsletters, announcements, and promotional communications from Pleasanton Valley Dental.
Consent to receive marketing emails or text messages is voluntary. You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email. You may opt out of SMS communications by following the instructions provided in the text message or by contacting our office.
Message and data rates may apply based on your mobile carrier plan.
7. Third-Party Services
We may use third-party service providers to support website functionality and operations.
These services may include:
Wix
Our website is hosted and operated through Wix. Information submitted through website forms may be processed and stored through Wix services in accordance with Wix’s privacy practices.
Analytics Services
We may use analytics tools such as Google Analytics and Wix Analytics to better understand website usage and visitor interactions. These services may collect information about website visits and usage patterns.
Google Maps
Our website may include embedded Google Maps functionality to assist visitors in locating our office. Use of Google Maps is subject to Google’s applicable terms and privacy practices.
Social Media Links
Our website may contain links to third-party social media platforms, including Facebook and Instagram. When you interact with those platforms, your information may be governed by the privacy policies of the applicable social media provider.
We are not responsible for the privacy practices of third-party websites, services, or platforms.
8. Disclosure of Information
We do not sell personal information.
We may disclose information:
* To service providers that assist in operating our website and business functions
* To vendors providing analytics, hosting, communication, and technical support services
* To comply with legal obligations, court orders, or lawful requests from governmental authorities
* To protect the rights, safety, property, or security of our practice, patients, website users, or others
* In connection with a business transaction such as a merger, acquisition, or transfer of assets, where permitted by law
Any disclosure is limited to information reasonably necessary for the applicable purpose.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
10. California Privacy Rights
California residents may have privacy rights under applicable California laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable exceptions, California residents may have the right to:
* Request information regarding personal information collected about them
* Request deletion of personal information
* Request correction of inaccurate personal information
* Request access to specific categories of personal information
* Limit certain uses of personal information where applicable
* Be free from unlawful discrimination for exercising privacy rights
Pleasanton Valley Dental does not sell personal information and does not share personal information for cross-context behavioral advertising purposes.
11. User Requests and Data Rights
Individuals who wish to access, correct, update, or request deletion of personal information may contact Pleasanton Valley Dental using the contact information provided below.
To protect privacy and security, we may take reasonable steps to verify the identity of individuals before processing requests.
We will respond to requests in accordance with applicable laws and regulations.
12. Security Measures
Pleasanton Valley Dental maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
13. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.
If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete the information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
15. Contact Information
If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or would like to submit a privacy-related request, please contact:
Pleasanton Valley Dental
Pleasanton, California, USA
Email: pleasantonvalleydental@gmail.com
Privacy requests may also be submitted through the website contact form.